Information for Landlords

Arkade Property’s aim is to provide quality service for both landlords and tenants, however our prime responsibility is to you as the landlord who has instructed us. We are registered with the Ombudsman Scheme and have received NALS accreditation and subscribe to the NALS Client Money Protection Scheme.

General Information

We have different levels of service, offering as much flexibility as possible, and these are outlined in our Residential Letting Services. We operate a No Let No Fee Policy. If you want to instruct more than one agent to market your property, we make no extra charges for dual or multiple agency.

Marketing

We advertise in the local press, the internet and will place a board at the property if appropriate to ensure the maximum coverage possible. We have our own website www.arkadeproperty.co.uk and we subscribe to all of the major sales and lettings web sites including Rightmove, Find a Property, and Zoopla.

Viewings

All viewings are accompanied by a representative from Arkade Property who will provide feedback where necessary.

Tenant Selection and References

Once a prospective tenant has had an offer accepted, they will have to complete a referencing form. We send the form to an external referencing company, who take three to four days to send us back a report and conclusion as to whether the tenant is suitable for letting. Subject to obtaining acceptable references, we will then make the necessary arrangements for the letting to commence.

Tenancy Agreement and Inventory

We would advise you to let the property on an Assured Shorthold Tenancy (AST). The statutory minimum period for this type of agreement is 6 months and there is no maximum term. In some cases we might propose letting the tenancy as a “Company Let”. This is sometimes necessary if a company wishes to rent the property for its employees. (A company is prohibited by law from renting on an Assured Shorthold Tenancy) We recommend that inventories are prepared by an independent inventory company. We are able to arrange this on the Landlords’ behalf.

Rent and Deposit

At the time the tenants move into the property, they will be required to pay a security deposit representing one and a half months rent but we may ask for more depending on the reference report. The tenants will also be required to pay rent in advance. The deposit must be registered with a government approved Tenants Deposit Scheme according to present legislation. Where the deposit is held by the Landlord, Arkade Property is unable to forward the deposit to the Landlord until we have received documentary evidence that the Landlord has registered the deposit with the Tenants Deposit Scheme as is required by law.